Information for Health Professionals

Information for Health Professionals

Independent Health Group have been providing safe, effective, personalised surgical services in community settings since March 2005

Our services are available in the following areas:

NHS Bath & North East Somerset CCG

Carpal Tunnel
Podiatric Surgery
Hernia Surgery

NHS Bracknell & Ascot CCG

Carpal Tunnel Surgery

NHS Bristol CCG

Carpal Tunnel Surgery
Hernia Surgery

NHS East Leicestershire & Rutland CCG

Carpal Tunnel Surgery

NHS Gloucestershire CCG

Carpal Tunnel Surgery

NHS Leicester City CCG

Carpal Tunnel Surgery

NHS Newbury & District CCG

Carpal Tunnel Surgery

NHS North Staffordshire CCG

Carpal Tunnel Surgery

NHS North Somerset CCG

Carpal Tunnel Surgery
Hernia Surgery

NHS North & West Reading CCG

Carpal Tunnel Surgery

NHS Oxfordshire CCG

Carpal Tunnel Surgery

NHS South Devon & Torbay CCG

Vasectomy

NHS South Gloucestershire CCG

Carpal Tunnel Surgery
Hernia Surgery

NHS South Reading CCG

Carpal Tunnel Surgery

NHS Stoke on Trent CCG

Carpal Tunnel Surgery

NHS Swindon CCG

Carpal Tunnel Surgery
Podiatric Surgery
Hernia Surgery
Vasectomy

NHS West Leicestershire CCG

Carpal Tunnel Surgery

NHS Wiltshire CCG

Carpal Tunnel Surgery
Cataract Surgery
Podiatric Surgery
Hernia Surgery
Vasectomy

NHS Wokingham CCG

Carpal Tunnel Surgery

Patients can be referred through the e-referral system or forwarded to our Patient Referral Centre.

Take a look at our excellent Patient Reported Outcomes Measures (PROM’s), or read more about our services by clicking on the appropriate section to the left.

Our Values. What we offer to all our patients:

Patients always come first

The starting point to providing great care and our most important guiding principle is that patients always come first.
All patients are treated with the utmost respect and dignity; we will always be polite, honest and compassionate.

A convenient, easily accessible and efficient service

- We provide care in community settings, avoiding the stress of large, busy hospitals.

- We provide individual appointment and operation times to avoid unnecessary waiting and reduce anxiety.

- We provide care quickly and at a patient’s convenience.

Excellent patient information

- Patients require excellent, up to date information to help them make the right decisions about their care.

- All patients will be provided with clear, concise, well presented and comprehensible information, before, during and after consultations.

- We will take the time to listen to patients needs and respond to them.

Continuity of Care

- All patients will be seen by the same clinician at every appointment. This makes Independent Health Group stand out amongst other NHS providers in the quality of care we deliver.

Experienced and effective surgical teams

- Surgical and nursing staff are individually recruited for their proven records of excellence in patient care and treatment.

Feedback from every patient we treat

- Every part of our patients care from initial contact to full recovery is hugely important to us. We ask all patients we treat to tell us about their care. What patients tell us and the results of patient’s clinical outcomes drives our system of continuous quality improvement.

Innovation

- We have always provided innovative services. We will continue to innovate where this is safe and effective to do so and will embrace changes to our practice where this adds value.

Teamwork

- We wouldn’t be able to achieve our goals if we didn’t work together as a team.

- We invest in the on-going professional development of all of our staff and empower our teams to do their best for every patient and for the company. Our staff are our greatest asset.

Call us on 0330 3801362, or email us using the form below

Please do not include any medical detail in your message which you consider confidential.

This should be discussed in person.