Information for Health Professionals

Information for Health Professionals

Independent Health Group have been providing safe, effective, personalised surgical services in community settings since March 2005

Our services are available in the following areas:

NHS Berkshire
Carpal Tunnel Surgery

NHS Gloucestershire
Carpal Tunnel Surgery
Hernia Surgery

NHS Herts Valleys and East & North Hertfordshire CCGs

NHS Leicester City, Leicestershire and Rutland
Hand Surgery

NHS Redditch and Bromsgrove

NHS South Devon and Torbay CCG

NHS Stoke and North Staffordshire
Hand Surgery

NHS Swindon
Carpal Tunnel Surgery
Hernia Surgery
Podiatric Surgery

NHS Wiltshire
Carpal Tunnel Surgery
Hernia Surgery

Patients can be referred through Choose & Book or forwarded to our Patient Referral Centre.

Take a look at our excellent Patient Reported Outcomes Measures (PROM's), or read more about our services by clicking on the appropriate section to the left.

This is the commitment we make to our patients:

To provide:

A convenient, easily accessible and efficient service with:
- An initial appointment offered within two weeks of referral
- An operation date offered within the next four weeks
- Individual appointment and operation times to avoid unnecessary waiting and reduce anxiety
- Telephone consultations where appropriate

Excellent patient information
- Clear, concise, well presented and comprehensible patient information
- An information booklet and health questionnaire sent to all patients before their initial appointment

Continuity of care
- The same clinician will see the patient at each visit
- Before any operation, the surgeon will meet the patient and personally accompany them to the operating theatre
- A nominated theatre nurse already known to the patient will call the following morning.
- Patients are asked to make a follow-up appointment if necessary
- Patients are encouraged to call our post-operative after-care line with any concerns

All patients treated with respect and dignity
- Patients are given time and encouraged to ask as many questions as they like
- Patients' participation in decisions, and respect for preferences

A comprehensive and inclusive service
- Local and general anaesthesia available
- Further investigations arranged as necessary e.g. ultrasound scans
- Onward referral to secondary care in the rare instance it proves necessary

Experienced and effective surgical teams
- Surgical and nursing staff are individually recruited for their proven records of excellence in patient care and treatment

Evidence based and the most effective care possible

Call us on 0330 3801362, or email us using the form below

Please do not include any medical detail in your message which you consider confidential.

This should be discussed in person.