Great experience – Staff very helpful, great practice, great teamwork – Thank you – Credit to NHS.
White Horse Medical Centre
The whole process was absolutely fantastic, and all the staff were very friendly and helpful.
The County Practice, Syston
Welcome to Independent Health Group
Independent Health Group is a leading provider of high quality surgical and diagnostic services for the NHS, conveniently located in communities rather than hospitals and with a patient first approach.
Patients always come first
Patient safety and excellent clinical outcomes are our top priority. Patients are treated with the utmost respect and dignity; we will always be empathetic, honest and compassionate. We take the time to listen to patients’ needs and respond to them. Continuity of care is important to us. Patients will be seen by the same clinician throughout their treatment . All staff are accessible and responsive to patients’ needs.
Excellence through continuous improvement
Excellence is our goal and we continually look for ways to be better at what we do. This can be for better patient outcomes, a better experience for patients, better efficiencies, better communication. Our clinical staff are appointed for their record of excellence in patient care.
Teamwork underpins all we do
Delivering high-quality services is dependent on strong teamwork and effective communication. We expect everyone who works in Independent Health Group to value their colleagues and treat them with respect and consideration. We recognise the importance of clear and timely two-way communication both within Independent Health Group and with our stakeholders.