Leaving a review

At Independent Health Group we really value our patients’ feedback. We listen to views from patients to identify how where our services are doing well and meeting the needs of our patients and where improvements are needed.

99% of patients are ‘extremely likely’ to recommend us to friends and family

– Independent Health Group Friends and Family Data – November 2018

There are a number of ways you can support us by leaving a review:

The Friends and Family Test

This is a national feedback tool that all NHS patients are asked to complete after treatment. View our latest Friends and Family Test scores here.

NHS Choices

This is a comprehensive NHS information service that helps patients choose the best healthcare.  Each healthcare provider has their own page on which you can leave a review.  View our page here.

Direct to us

You can always get in touch with us directly if you wish to discuss your care, all of our contact information can be found at the bottom of this page.

What our patients say

  • “Very kind & helpful staff. Dr & Nurses. Thanks!”

    (Hathaway Medical Centre) - Patient Feedback (FFT) – 14th September 2018
  • “Very professional and a relaxing environment with very friendly staff and informative surgeon”

    (White Horse Medical Centre) - Patient Feedback (FFT) – 04th September 2018
  • “I was made to feel very relaxed and put at east. The surgery was quick and painless and was followed with a lovely cup of tea. It was all first class. Thank You.”

    (Lawn Medical Centre) – Patient Feedback (FFT) – 04th September 2018
  • “Everything was explained clearly to me and staff were very helpful.”

    (Kingskerswell Health Centre) - Patient Feedback (FFT) – 26th September 2018
  • “Very straightforward & quick - no waiting about. Very professional.”

    (Millstream House) - Patient Feedback (FFT) – 13th September 2018
  • “Friendly, reassuring staff.”

    (Aspen) - Patient Feedback (FFT) – 20th September 2018
  • “Excellent care and made to feel comfortable.”

    (The County Practice) - Patient Feedback (FFT) – 15th September 2018
  • Excellent care and total confidence in Consultant

    (White Horse Medical Centre) - Patient Feedback (FFT) – 5th October 2018
  • Nice facilities, friendly manner, made me feel at ease.

    (White Horse Medical Centre) - Patient Feedback (FFT) – 2nd October 2018
  • Made to feel welcome.  Informed all the way through the procedure.  Felt confident at all times.

    (Salisbury) - Patient Feedback (FFT) – 1st October 2018