Leaving a review

At Independent Health Group we really value our patients’ feedback. We listen to views from patients to identify how where our services are doing well and meeting the needs of our patients and where improvements are needed.

98% of patients are ‘extremely likely’ to recommend us to friends and family

– Independent Health Group Friends and Family Data – July-2018

There are a number of ways you can support us by leaving a review:

The Friends and Family Test

This is a national feedback tool that all NHS patients are asked to complete after treatment. View our latest Friends and Family Test scores here.

NHS Choices

This is a comprehensive NHS information service that helps patients choose the best healthcare.  Each healthcare provider has their own page on which you can leave a review.  View our page here.

Direct to us

You can always get in touch with us directly if you wish to discuss your care, all of our contact information can be found at the bottom of this page.

What our patients say

  • Very supportive, friendly & helpful throughout the process.

    (Hathaway Medical Centre) - Patient Feedback (FFT) – 17th August 2018
  • All staff were very friendly & professional. I was made to feel at ease the whole time. Thanks!

    (White Horse Medical Centre) - Patient Feedback (FFT) – 24th August 2018
  • Excellent professional team and service throughout.

    (Lawn Medical Centre) – Patient Feedback (FFT) – 07th August 2018
  • Because the facilities and medical personnel were excellent and I felt very reassured and confident that I had been given the best possible treatment.

    (Kingskerswell Health Centre) - Patient Feedback (FFT) – 01st August 2018
  • Good care and attention at all stages.

    (Millstream House) - Patient Feedback (FFT) – 23rd August 2018
  • Very friendly, informative and kind. All brilliant.

    (The County Practice) - Patient Feedback (FFT) – 28th August 2018